KYC & AML Policy
Our commitment to knowing our customers and preventing money laundering — keeping Arena Casino Scatter safe, fair and compliant.
Last updated: 10 July 2026This is a general template for informational purposes and is not legal advice. Anti-money-laundering rules are strict and jurisdiction-specific — have a compliance professional and lawyer finalise this policy before publishing.
1. Overview
Arena Casino Scatter is committed to the highest standards of anti-money laundering (AML) and counter-terrorist financing compliance. This policy summarises how we verify customer identities (KYC) and monitor activity to prevent our platform being used for financial crime.
2. Know Your Customer (KYC)
Before you can withdraw, and at other points where required, we verify your identity. This may include:
- Confirming your name, date of birth and address.
- Collecting a valid government-issued photo ID.
- Requesting proof of address and proof of payment method.
- Confirming you are aged 18 or over and eligible to play.
See our Account Verification guide for the step-by-step process.
3. Anti-Money Laundering (AML)
We apply a risk-based approach to detect and prevent money laundering. Measures include customer due diligence, enhanced checks on higher-risk activity, source-of-funds requests where appropriate, and staff training. We reserve the right to request additional information at any time.
4. Transaction monitoring
Deposits, withdrawals and gameplay are monitored for unusual or suspicious patterns — for example, rapid deposit-and-withdraw activity with minimal play, or transactions inconsistent with a customer's profile. We may pause transactions pending review.
5. Reporting and record-keeping
Where we identify suspicious activity, we are obliged to report it to the relevant authorities and may be unable to disclose that a report has been made. We retain identity and transaction records for the period required by applicable law.
6. Your responsibilities
- Provide accurate, current information and genuine documents.
- Use only payment methods registered in your own name.
- Do not allow anyone else to use your account.
- Respond promptly to verification or source-of-funds requests.
Failure to comply may result in restricted access, withheld withdrawals or account closure, in line with our Terms & Conditions.
7. Contact us
Questions about verification or this policy? Contact our compliance team via the Contact page.